Terms and Conditions

Terms and Conditions

Welcome to Shenzhen Yibangke Technology Development Co., Ltd. (hereinafter referred to as "YIBIKEHO", "we", "us", or "our"). We provide website features, product catalog browsing, custom quotation inquiries, and sample/order services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement").

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions and all applicable policies incorporated herein by reference. We reserve the right to modify this site and these terms at any time without prior notice.

1. Use of Site & License

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or legal guardian. Subject to the terms and conditions of this Agreement, YIBIKEHO hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site for the purpose of inquiring about and purchasing our mobile phone mounts, tablet stands, and related hardware accessories for personal or business use.

Restrictions on Use: Except as explicitly permitted in writing by YIBIKEHO, you may not:

  • Reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, decompile, or otherwise exploit this Site or any portion of it.
  • Use any data mining, robots, spiders, scrapers, or similar automated data gathering and extraction tools on the Site.
  • Make any commercial use of any information provided on the Site for the benefit of another competitive enterprise without prior written authorization.
  • Upload, distribute, or publish through this Site any content, information, or material that:
    1. Violates or infringes upon copyrights, patents, trademarks, trade secrets, or proprietary rights of any party;
    2. Is defamatory, libelous, threatening, obscene, indecent, or could give rise to civil or criminal liability under applicable domestic or international law;
    3. Contains software viruses, worms, Trojan horses, trapdoors, or other malicious code.

We reserve the right to refuse service, terminate accounts, and/or cancel orders or inquiries at our sole discretion if we believe customer conduct violates applicable laws or is detrimental to our legitimate interests.

2. User Account & Password Security

To access certain features (such as quotation inquiries, sample tracking, or B2B client portals), you may be assigned or create an account identification and password. You are solely responsible for protecting the confidentiality of your account credentials.

You agree to accept full responsibility for all activities, transmissions, and financial obligations incurred under your account. You must immediately notify YIBIKEHO of any unauthorized use of your password or account, or any other breach of website security.

3. Reviews, Feedback & User Submissions

Except as otherwise agreed in formal Non-Disclosure Agreements (NDAs) or custom OEM/ODM contracts, any materials, suggestions, ideas, inquiries, feedback, or comments (collectively, "Submissions") submitted to YIBIKEHO through this Site shall be treated as non-confidential and non-proprietary.

By sending Submissions, you grant YIBIKEHO a royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, reproduce, display, adapt, and publish such materials for technical improvement, marketing, or customer service purposes. You warrant that your Submissions do not infringe upon any third-party intellectual property or legal rights.

4. Intellectual Property & Copyright

All content on this website—including but not limited to text, photographs, product design renders, graphics, logos, icons, audio clips, video demonstrations, software, and compilation of materials (collectively, "Content")—is the exclusive property of Shenzhen Yibangke Technology Development Co., Ltd. or its content and technology suppliers, protected under international copyright, trademark, patent, and intellectual property laws.

  • Trademarks & Brand Identity: "YIBIKEHO", company logos, and product series names displayed on the Site are registered or common-law trademarks of Shenzhen Yibangke Technology Development Co., Ltd. You may not use our trademarks or trade dress in connection with any product or service without prior written consent.
  • Patents & Proprietary Mechanics: Specific product structures, damping hinge mechanisms, and industrial designs are protected by utility model and design patents owned by YIBIKEHO. Unauthorized copying or manufacturing of patented designs will be prosecuted to the full extent of the law.

5. Intellectual Property Infringement Policy (Notice & Takedown)

YIBIKEHO respects the intellectual property rights of others. If you are an intellectual property owner and believe that any content or product displayed on our Site infringes upon your copyright, trademark, or patent rights, please submit a formal notification with the following details to yibangke2016@gmail.com (or our designated contact):

  1. An electronic or physical signature of the person authorized to act on behalf of the IP owner;
  2. A description of the copyrighted work, trademark, or patent claimed to have been infringed;
  3. The specific URL(s) or product identifier(s) on our Site where the disputed material is located;
  4. Your contact details, including full name, business address, telephone number, and official email address;
  5. A statement made in good faith that the disputed use is not authorized by the copyright owner, its agent, or the law;
  6. A statement made under penalty of perjury that the information provided in your notice is accurate and that you are the IP owner or authorized representative.

6. Order Acceptance, Custom Quotations & Pricing

  • Order Acceptance: The receipt of an order confirmation or inquiry summary does not constitute our final acceptance of an order. YIBIKEHO reserves the right to accept, limit, or decline orders and sample requests for reasons including inventory shortages, unexpected manufacturing constraints, pricing errors, or failure to pass compliance/credit screening.
  • Typographical & Pricing Errors: While we strive to maintain accurate technical specifications and pricing, inadvertent errors may occur. Prices for wholesale and custom OEM/ODM production are subject to formal Proforma Invoices (PI) or signed purchase orders. In the event of an erroneous price listing, we reserve the right to contact you for confirmation or cancel the order.
  • Currency & Payment: All standard wholesale quotations are calculated in U.S. Dollars (USD) unless explicitly quoted in EUR, GBP, or RMB (CNY). Currency conversions displayed on the website are for estimation purposes only.

7. Shipping, Risk of Loss & Logistics Terms

  • Shipping Terms: For international B2B orders, delivery terms (e.g., EXW, FOB Shenzhen, CIF, DDP, DDU) shall be governed by the specific terms agreed upon in the commercial contract or Proforma Invoice.
  • Transfer of Risk: Unless DDP terms are explicitly contracted, risk of loss and title for products pass to the buyer once goods are handed over to the designated carrier/freight forwarder.
  • Delivery Status: Shipments marked as "Delivered" by international couriers (DHL, FedEx, UPS) or freight tracking systems with proof of delivery shall be deemed successfully completed. Buyers are encouraged to inspect cargo upon arrival and report any transit damage or discrepancies within 7 business days.

8. Customer Code of Conduct & Dispute Resolution

We are committed to maintaining a polite, professional, and efficient relationship with all clients. We do not tolerate any abusive, threatening, discriminatory, or harassing conduct toward our customer service, sales, or technical engineering personnel.

  • Complaint Escalation: If you have any dissatisfaction regarding product quality, lead times, or service, please contact your account manager or submit a formal ticket to our Customer Care Team atyibangke2016@gmail.com We aim to respond within 24 business hours.

9. Dispute Resolution & Governing Law

  • Amicable Settlement: In the event of any controversy, claim, or dispute arising out of or relating to this Agreement or our products, the parties shall first attempt to resolve the matter through friendly negotiations.
  • Arbitration: If a dispute cannot be resolved through negotiation within 30 days, both parties agree to submit the dispute to the Shenzhen Court of International Arbitration (SCIA) for arbitration in accordance with its arbitration rules in effect at the time of application. The arbitral award shall be final and binding upon both parties.
  • Governing Law: This Agreement and any related business transactions shall be governed by and construed in accordance with the laws of the People's Republic of China (or applicable international trade conventions), without giving effect to conflict of law principles.

10. Contact Information

If you have any questions, comments, or legal inquiries regarding these Terms and Conditions, please contact us:

  • Company Name: Shenzhen Yibangke Technology Development Co., Ltd. (深圳市以邦客科技发展有限公司)
  • Email: yibangke2016@gmail.com
  • Official Website: ebokeshop.com (示例域名)
  • Address: Shenzhen, Guangdong Province, China